Your Web Design Questions Answered.
Web Design
Your web design journey just got easier. Our experts are here to address all your questions and guide you towards a stunning online presence.
Do you provide ongoing support and maintenance after the website goes live?
What services do you offer for small businesses?
How does the website design process work?
- Initial Consultation: We start with an in-depth meeting to understand your business, goals, and requirements for the website. This stage helps us gather all necessary information to create a site that truly represents your brand.
- Discussion of Design Concepts: After the initial consultation, we present multiple design concepts. These are based on your specifications and our creative input to ensure a unique and effective design.
- Design According to Specifications: Once a concept is approved, we proceed to design the website according to the agreed specifications. This phase involves building out the layout, color scheme, graphics, and navigation in alignment with your brand identity.
- Offer Revisions: We understand the importance of getting things just right. During this phase, we review the design with you and make any necessary revisions based on your feedback to ensure the website meets your expectations.
- Final Launch: After all revisions are completed and the design is approved, we prepare for the final launch. This includes thorough testing of the website to ensure functionality across all devices and browsers, optimizing for speed and SEO, and finally, making the website live for public access.
How long does it take to design or redesign a website?
Depending on project complexity and client feedback the process should take anywhere from less than a week to two weeks in most cases.
What do you need from me to get started?
Aside from design consultation, we’ll need a signed agreement (no term contracts) deposit, and domain access to get started.
Will I own the website?
Yes you own all website files and assets. We don’t use proprietary software to keep you hostage like some agencies.
How much does a website design or redesign cost?
Will my website be mobile-friendly?
All designs are responsive and optimized for various devices and screen sizes.
Can I see examples of websites you’ve designed?
What platforms do you build your websites on?
We exclusively design on WordPress, and most eCommerce websites on Shopify.
Will I be able to update the website myself after it’s completed?
Yes once the website is finalized, your new website will be migrated to a host that you manage and update yourself, or you can sign up for a support & hosting or marketing package that can be found here.
What happens if I don’t like the initial design?
To prevent any this, we explore designs you like during our initial design consultation to ensure we align closely with your preferences. Additionally, your website design project includes a set number of hours for revisions. If more time is needed, we offer additional hours at an hourly rate until you are completely satisfied.
Who owns the website once it’s completed?
How do we communicate throughout the website project?
Through email, Google Meet or phone calls as most of our team works remotely.
Your SEO/PPC Questions Answered.
SEO / PPC
Your SEO and PPC questions can be complex, but we’re here to provide clear, actionable answers. Get the insights you need to optimize your online presence.
How much does it cost to get started with PPC?
How much does it cost to get started with SEO?
What sort of SEO options do you offer?
We establish a budget based on the keyword difficulty and market size. Your marketing manager will then prioritize the SEO tactics accordingly and implement them effectively.
How long does it take before I see results?
SEO is more like tending a garden than placing an ad in the yellow pages. By choosing an aggressive budget, you’ll see results much faster. Typically, results start to appear after a few months to six months, though it can often take longer.
What is Local SEO?
How Does Google Determine Local Search Rankings?
What Are Local Citations?
Local citations are any online mentions of the name, address, and phone number for a local business. Citations can occur on local business directories, websites, apps, and social platforms.
How Important Are Reviews for Local SEO?
Reviews are very important for local SEO. Positive reviews can boost your business’s visibility in local search results and influence potential customers’ decisions. Reviews are also play a crucial role for potential customers physiologically choosing which business to engage with.
How Does Mobile Optimization Affect Local SEO?
Mobile optimization is crucial for local SEO as many local searches are performed on mobile devices. Ensuring your website is mobile-friendly improves user experience and helps with search rankings.
What is the Importance of a Local Backlink Strategy?
What is Local SEO and how does it differ from regular SEO?
How do I get my business to show up on Google Maps?
Your Website Support Questions Answered.
Website Support
Your website support questions are our top priority. Our knowledgeable team is here to provide personalized assistance and resolve any issues you may encounter.
What is included in the FoxCare360 website maintenance plan?
Our all-inclusive plan covers website fees including hosting and domain renewal, covers routine maintenance, core and plugin updates, security, regular backups, and comprehensive monthly reports. Includes 12 hours per year of support for repairs, upgrades or content changes. You also receive a monthly phone call to keep you informed and engaged with your website’s health.
What does the dedicated service time cover?
You have up to 12 hours of dedicated service annually for any necessary repairs, upgrades, or content updates. Whether it’s enhancing functionality or refreshing the design, we’re here to help.
What about hosting and domain management?
We provide top-notch hosting solutions thru WP Engine and manage your domain registrations, ensuring your site performs optimally with minimal downtime and maximum speed.
Can I get help with marketing and SEO?
Yes, we offer additional marketing and SEO support starting at just $400 per month to boost your site’s visibility and traffic, tailored to meet your business’s unique needs.
How does billing work with FoxCare360?
We bill monthly on the first and offer transparent billing to keep you informed about your expenses. If your needs exceed the allocated hours, we clearly communicate any additional costs, helping you manage your budget effectively.
What does future-proofing my site involve?
Future-proofing includes regular updates and redesigns as technology and trends evolve, ensuring your website remains relevant and effective in achieving your business goals.
How can I sign up for the FoxCare360 plan?
You can sign up by contacting us directly through our website or by phone. We’ll discuss your specific needs and how our plan can best serve your WordPress site.
How often are backups performed and where are they stored?
Backups are performed daily, backups are stored with the highly regarded hosting platform we utilize called WP Engine.
What specific updates will you perform on my website?
We provide monthly WordPress core updates, plugin updates, security patches, theme updates, to ensure optimal site performance.
What happens if my website goes down or experiences an issue?
If the site goes down or experiences an issue, please submit a ticket to our support software. If we catch the issue first, we will do the same. Most issues are resolved within one business day. For urgent emergencies, you can call us directly to expedite support.
Can I customize my maintenance plan to fit more specific needs?
Yes, some customers prefer to customize their service packages. For example, they may choose to add only PPC management or remove hosting while retaining other features.
Are there any long-term contracts or can I cancel anytime?
Cancel anytime, no term agreements.
How do you ensure the security of my website?
Includes measures such as continuous monitoring, firewalls, automatic updates, daily backups, and SSL encryption to protect against cyber threats and ensure data integrity.
Will I receive reports or updates about the work being done?
Each month, you will receive a call from your website manager and an email detailing the completed tasks.
Who can I contact if I have questions or need support?
Email support@whitefoxstudios.net or call 828-246-9552
How are additional hours billed if I exceed the annual dedicated service time?
Yes, and the monthly service fee can be adjusted if more time is needed on a regular basis.
