WordPress Website Support Plans
Fox Guard
$199/mo
- Content Updates & Support – 12 Hours Annually
- Hosting & Domain Management
- Domain Renewals
- SSL Security
- WordPress Core & Plugin Updates
- Daily Backups
- Uptime Monitoring
- Basic Security Scans
- Contact Form Testing
- Contact Form Spam Protection
- Monthly Performance Reports
Fox Guard Pro
$349/mo
- Everything in the Fox Guard Plan plus:
- Priority Support (20 hours of support annually)
- Advanced Security Monitoring
- Speed Optimization & Testing
- Google Search Console Checks
- Monthly Call from Account Manager
- Visual Inspections (Desktop & Mobile)
- On Page SEO optimization
Optional
Add-ons
- eCommerce Support: +$150/mo
- Product Upload & Management
- Shopping Cart Optimization
- Advanced Payment Gateway Support
- E-Commerce Security Scans
- Website Redesign: Starting at $2,500
- Advanced SEO Services: Starting at $400/mo
Trusted by 100's of businesses to keep their websites running smoothly.
Our WordPress website support & maintenance plan is everything you need it to be, providing you with peace of mind. We handle everything from high-end hosting, all associated fees, backups, security and updates. We also give you 12 hours of annual support for repairs, upgrades, content changes and more. All details can be explained crystal clear by your dedicated account manager.
WordPress Website Support Benefits:
- Expertise: Let us use our skills and experience to keep your site running smoothly.
- Time Savings:Â Letting us manage your website frees up your time, allowing you to focus on core business activities.
- Regular Updates:Â We will make sure your website always has the latest updates.
- Security Monitoring:Â We can protect your site from unwanted visitors and data breaches.
- Performance Optimization: White fox Studios knows how to get your site performing quickly leading to a better user experience.
- Support and Troubleshooting: We are available for immediate support, reducing downtime and making sure your site is always online.
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Let us do the heavy lifting while you get back to running your business. Contact us today to get started!
Here's what you can expect
Support Plans that match your needs.
Our website support plans are everything you want it to be, peace of mind. We handle everything from high-end hosting, all associated fees, backups and security. We also give you a certain number of hours of annual support for repairs, upgrades, content changes and more. All explained crystal clear by your dedicated account manager.Â
Onboarding
You get us in contact with your current provider and we’ll handle the migration and onboarding process, allowing you to focus on running your business.
Routine Maintenance and Updates
We'll handle all those behind-the-scenes tasks like WordPress core updates and ongoing maintenance, keeping your website safe and running smoothly.
Website Backups & Security
Rest easy knowing we've got your back with regular website backups and top-notch security. From SSL certificates to automatic updates and patching, we deliver enterprise-level protection.
Dedicated "Fix-It" Time
You've got up to 12 hours of service annually to use for repairs or upgrades. Need a spruce-up with some new pages or fresh content? Consider it done!
Top-Notch Hosting and Domain Handling
Your website will be cozy as can be on the best hosting platform around, and we'll take care of your domain registration hassle-free.
Account Manager & Deliverables
Your dedicated account manager will thoroughly review your site and follow up with a friendly phone call to ensure everything is running smoothly. Additionally, they will provide you with a monthly report detailing the work completed.
Budget-Friendly Billing
No surprises here! If your needs go beyond our allocated service hours, we'll always keep you in the loop with transparent billing, so you can stay on top of your budget.
Future-Proofing Included
When it's time to give your website a fresh new look, we're the experts you can count on. We don't just make pretty websites; we're all about finding solutions that fit your unique business needs and goals.
Frequently Asked Questions
Frequently Ask Questions
Your Website Support Questions Answered.
Your website support questions are our top priority. Our knowledgeable team is here to provide personalized assistance and resolve any issues you may encounter.
"I very much have enjoyed working with this professional and knowledgeable team reworking our company website. The staff are responsive, thoughtful and dedicated to quality work. It has been a pleasure and I would highly recommend them."
Julia Buchanan
St. Gerard's House
01. What is included in the FoxCare360 website maintenance plan?
Answer:
Our all-inclusive plan covers website fees including hosting and domain renewal, covers routine maintenance, core and plugin updates, security, regular backups, and comprehensive monthly reports. Includes 12 hours per year of support for repairs, upgrades or content changes. You also receive a monthly phone call to keep you informed and engaged with your website's health.
02. What does the dedicated service time cover?
Answer:
You have up to 12 hours of dedicated service annually for any necessary repairs, upgrades, or content updates. Whether it's enhancing functionality or refreshing the design, we're here to help.
03. What about hosting and domain management?
Answer:
We provide top-notch hosting solutions thru WP Engine and manage your domain registrations, ensuring your site performs optimally with minimal downtime and maximum speed.
04. Can I get help with marketing and SEO?
Answer:
Yes, we offer additional marketing and SEO support starting at just $400 per month to boost your site's visibility and traffic, tailored to meet your business's unique needs.
05. How does billing work with FoxCare360?
Answer:
We bill monthly on the first and offer transparent billing to keep you informed about your expenses. If your needs exceed the allocated hours, we clearly communicate any additional costs, helping you manage your budget effectively.
06. What does future-proofing my site involve?
Answer:
Future-proofing includes regular updates and redesigns as technology and trends evolve, ensuring your website remains relevant and effective in achieving your business goals.
07. How can I sign up for the FoxCare360 plan?
Answer:
You can sign up by contacting us directly through our website or by phone. We’ll discuss your specific needs and how our plan can best serve your WordPress site.
08. How often are backups performed and where are they stored?
Answer:
Backups are performed daily, backups are stored with the highly regarded hosting platform we utilize called WP Engine.
09. What specific updates will you perform on my website?
Answer:
We provide monthly WordPress core updates, plugin updates, security patches, theme updates, to ensure optimal site performance.
10. What happens if my website goes down or experiences an issue?
Answer:
If the site goes down or experiences an issue, please submit a ticket to our support software. If we catch the issue first, we will do the same. Most issues are resolved within one business day. For urgent emergencies, you can call us directly to expedite support.
11. Can I customize my maintenance plan to fit more specific needs?
Answer:
Yes, some customers prefer to customize their service packages. For example, they may choose to add only PPC management or remove hosting while retaining other features.
12. Are there any long-term contracts or can I cancel anytime?
Answer:
Cancel anytime, no term agreements.
13. How do you ensure the security of my website?
Answer:
Includes measures such as continuous monitoring, firewalls, automatic updates, daily backups, and SSL encryption to protect against cyber threats and ensure data integrity.
14. Will I receive reports or updates about the work being done?
Answer:
Each month, you will receive a call from your website manager and an email detailing the completed tasks.
15. Who can I contact if I have questions or need support?
Answer:
Email support@whitefoxstudios.net or call 828-246-9552
16. How are additional hours billed if I exceed the annual dedicated service time?
Answer:
Yes, and the monthly service fee can be adjusted if more time is needed on a regular basis.
Frequently Ask Questions
Your Web Design Questions Answered.
Your web design journey just got easier. Our experts are here to address all your questions and guide you towards a stunning online presence.
"The folks at White Fox have made it a breeze. They are very communicative, innovative and upbeat. They are professionals and have prepared themselves to do the job right. Their streamlined billing system takes out all the confusion."
Mary Stewart
Stewart Builders
01. Do you provide ongoing support and maintenance after the website goes live?
Answer:
Yes, we offer a FoxCare360 plan that includes hosting, routine maintenance, updates, regular backups, technical repairs, comprehensive monthly reports, and a monthly phone call. Plus, use your included annual 12 hours of dedicated service for any repairs, upgrades, or content changes—along with top-notch hosting and domain management. All this is available for $200 per month.
02. What services do you offer for small businesses?
Answer:
We provide new website designs, redesigns, and e-commerce solutions, along with comprehensive website support and hosting, SEO optimization, and content creation.
03. How does the website design process work?
Answer:
01. Initial Consultation: We start with an in-depth meeting to understand your business, goals, and requirements for the website. This stage helps us gather all necessary information to create a site that truly represents your brand.
02. Discussion of Design Concepts: After the initial consultation, we present multiple design concepts. These are based on your specifications and our creative input to ensure a unique and effective design.
03. Design According to Specifications: Once a concept is approved, we proceed to design the website according to the agreed specifications. This phase involves building out the layout, color scheme, graphics, and navigation in alignment with your brand identity.
04. Offer Revisions: We understand the importance of getting things just right. During this phase, we review the design with you and make any necessary revisions based on your feedback to ensure the website meets your expectations.
05. Final Launch: After all revisions are completed and the design is approved, we prepare for the final launch. This includes thorough testing of the website to ensure functionality across all devices and browsers, optimizing for speed and SEO, and finally, making the website live for public access.
02. Discussion of Design Concepts: After the initial consultation, we present multiple design concepts. These are based on your specifications and our creative input to ensure a unique and effective design.
03. Design According to Specifications: Once a concept is approved, we proceed to design the website according to the agreed specifications. This phase involves building out the layout, color scheme, graphics, and navigation in alignment with your brand identity.
04. Offer Revisions: We understand the importance of getting things just right. During this phase, we review the design with you and make any necessary revisions based on your feedback to ensure the website meets your expectations.
05. Final Launch: After all revisions are completed and the design is approved, we prepare for the final launch. This includes thorough testing of the website to ensure functionality across all devices and browsers, optimizing for speed and SEO, and finally, making the website live for public access.
04. How long does it take to design or redesign a website?
Answer:
Depending on project complexity and client feedback the process should take anywhere from less than a week to two weeks in most cases.
05. What do you need from me to get started?
Answer:
Aside from design consultation, we’ll need a signed agreement (no term contracts) deposit, and domain access to get started.
06. Will I own the website?
Answer:
Yes you own all website files and assets. We don’t use proprietary software to keep you hostage like some agencies.
07. How much does a website design or redesign cost?
Answer:
The cost of a website can vary based on factors such as project scope, features, size, and complexity. Typically, most local business websites range from $2,500 to $12,000, eCommerce websites generally range from $3,000 to $15,000 - although there are exceptions to these rules.
08. Will my website be mobile-friendly?
Answer:
All designs are responsive and optimized for various devices and screen sizes.
09. Can I see examples of websites you’ve designed?
Answer:
Looking to see our work? Click here to view our recent projects.
10. What platforms do you build your websites on?
Answer:
We exclusively design on WordPress, and most eCommerce websites on Shopify.
11. Will I be able to update the website myself after it’s completed?
Answer:
Yes once the website is finalized, your new website will be migrated to a host that you manage and update yourself, or you can sign up for a support & hosting or marketing package that can be found here.
12. What happens if I don’t like the initial design?
Answer:
To prevent any this, we explore designs you like during our initial design consultation to ensure we align closely with your preferences. Additionally, your website design project includes a set number of hours for revisions. If more time is needed, we offer additional hours at an hourly rate until you are completely satisfied.
13. Who owns the website once it’s completed?
Answer:
You own all assets, period.
14. How do we communicate throughout the website project?
Answer:
Through email, Google Meet or phone calls as most of our team works remotely.
Frequently Ask Questions
Your SEO/PPC Questions Answered.
Your SEO and PPC questions can be complex, but we're here to provide clear, actionable answers. Get the insights you need to optimize your online presence.
"Benji and the Crew at White Fox Studios are awesome at what they do. They have significantly helped our company in marketing and have generated more clients from our website than ever in our 18 year history. I highly recommend White Fox Studios"
Ron Cramm
Blue Ridge Post & Beam
01. How much does it cost to get started with PPC?
Answer 1:
Our PPC management fees start at $400 per month and increase based on your specific needs and the complexity of the campaign.
02. How much does it cost to get started with SEO?
Answer 1:
Local business SEO plans typically range from $400 to $3000 per month, with the exact cost varying based on keyword competition and market size. For small businesses or multi-location setups, pricing is highly market-dependent and cannot be accurately estimated without further details.
03. What sort of SEO options do you offer?
Answer 1:
We establish a budget based on the keyword difficulty and market size. Your marketing manager will then prioritize the SEO tactics accordingly and implement them effectively.
04. How long does it take before I see results?
Answer 1:
SEO is more like tending a garden than placing an ad in the yellow pages. By choosing an aggressive budget, you'll see results much faster. Typically, results start to appear after a few months to six months, though it can often take longer.
05. What is Local SEO?
Answer 1:
Local SEO refers to the process of optimizing your online presence to attract more business from relevant local searches. These searches take place on search engines like Google.
06. How Does Google Determine Local Search Rankings?
Answer 1:
Google uses various factors to determine local search rankings, including relevance, distance, and prominence. Optimizing your Google My Business listing and ensuring your information is accurate and consistent across the web are key factors.
07. What Are Local Citations?
Answer 1:
Local citations are any online mentions of the name, address, and phone number for a local business. Citations can occur on local business directories, websites, apps, and social platforms.
08. How Important Are Reviews for Local SEO?
Answer 1:
Reviews are very important for local SEO. Positive reviews can boost your business’s visibility in local search results and influence potential customers’ decisions. Reviews are also play a crucial role for potential customers physiologically choosing which business to engage with.
09. How Does Mobile Optimization Affect Local SEO?
Answer 1:
Mobile optimization is crucial for local SEO as many local searches are performed on mobile devices. Ensuring your website is mobile-friendly improves user experience and helps with search rankings.
10. What is the Importance of a Local Backlink Strategy?
Answer 1:
A local backlink strategy involves obtaining links from other local businesses, organizations, and local directories. These backlinks signal to search engines that your business is relevant and trustworthy in your local area.
11. What is Local SEO and how does it differ from regular SEO?
Answer 1:
Local SEO focuses on optimizing a business's online presence to attract more traffic from relevant local searches. Unlike regular SEO, which targets a broader audience, local SEO aims to connect businesses with potential customers in their specific geographic area.
12. How do I get my business to show up on Google Maps?
Answer 1:
Local SEO! It's our specialty!
"Truly Recommended!"
"Great design team and quick turn around on all projects and request. With Byron's help we have improved our Google search results. He adds color, flavor and efficiency to our website, important to Big Day Weddings. Overall I would truly recommend White Fox Studios and Byron."
Lisa Day
Big Day Weddings
